Refund policy

Return Policy for HandyMandy

At HandyMandy, we prioritize customer satisfaction and strive to deliver high-quality products. Please review our return and exchange policy below to understand the terms and conditions for any issues related to your purchase.

No Return Policy

• We regret to inform you that HandyMandy does not accept returns on any products once they have been purchased.

Exchange Policy

• Exchanges are allowed only in the case of damaged products.

• To qualify for an exchange, the following conditions must be met:

  1. The original product tag must be intact and attached to the product.

  2. An unboxing video must be provided as proof of the damage. Ensure the video clearly shows the unopened package and the product in question.

Process for Exchange

1. Contact our customer service team within **24 hours of receiving the product** to report the issue.

2. Share the required proof, including the unboxing video and images of the damage.

3. Once verified, we will guide you through the exchange process.

Important Notes

• Exchanges will be processed only after the returned product has been inspected and approved by our team.

• Any product that fails to meet the above conditions will not be eligible for exchange.

Thank you for choosing HandyMandy. For any further assistance, please reach out to our customer support team. We’re here to help!